Afroteq Academy

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FAQ’s

FAQ’s

What is the National Qualifications Framework (NQF)?

The National Qualifications Framework Act, 67 of 2008, provides for the National Qualifications Framework (NQF). The NQF is a comprehensive system approved by the Minister of Higher Education and Training to classify, register and publish articulated and quality-assured national qualifications and part qualifications.

There are 10 NQF Levels in South Africa.  They are divided into three categories:

Levels 1 – 4 equate to high school grades 9 – 12 or vocational training
Levels 5 – 7 are college diplomas and technical qualifications
Levels 7 – 10 are university degrees

Level 1: Grade 9
Level 2: Grade 10 and National (vocational) Certificate’s level 2
Level 3: Grade 11 and National (vocational) Certificate’s level 3
Level 4: Grade 12 (National Senior Certificate) and National (vocational) Certificate level 4
Level 5: Higher Certificate and Advanced National (vocational) Certificate
Level 6: Diploma and Advanced Certificates
Level 7: Bachelor’s Degree and Advanced Diplomas
Level 8: Honours Degree, Post Graduate Diploma and Professional Qualification
Level 9: Master’s Degree
Level 10: Doctor’s degree (PhD)

What are Notional Hours?

Notional learning hours are the estimated time taken by the average student to achieve the specified learning outcomes of the training programme.  It includes all learning relevant to achieve the learning outcomes, e.g., direct study, practical and project work, private study and assessment.

What are Notional Credits?

The credit provides a means to quantify learning outcomes achieved in notional learning hours at a given level.

  • One credit is awarded for 10 notional hours of successful learning activity
  • Credit is awarded for achieving the specified learning outcome.
What is RPL?

RPL or Recognition of Prior Learning is the skills, qualifications, knowledge and experience you obtained during your lifetime.

The learning experience may have been through formal learning, e.g., college, university or accredited education bodies.  You have also gained knowledge during your career, doing short courses or in-house training.  You can use these skills and qualifications you already have, to earn credits for formal qualifications.

The RPL process provides an opportunity for you to identify your skills, have them assessed and formally acknowledged in a qualification form.

Can I earn CPD Points?

Delegates who are members of the South African Facilities Management Association (SAFMA) earn CPD points on presenting their certificate of attendance.  The Afroteq Academy is a recognised preferred training provider with SAFMA.

What is a Portfolio of Evidence?

A Portfolio of Evidence (POE) is a compilation of academic work and other forms of education evidence assembled to:

  1. Evaluate coursework quality, learning progress and academic achievement
  2. Determine whether the student has met the learning standards
  3. Help students reflect on their educational goals and progress as learners
  4. Create a lasting archive of academic work products, accomplishments and other documentation

The POE is assessed and moderated by registered industry-related professionals.  Once the delegate is found competent, their POE is submitted to the accreditation body to upload the results on the NRF database.

Does the Academy Offer Payment Plans for their Qualification Programmes?

The Afroteq Academy will consider offering payment plans for individuals that enrol for the Occupational Qualification: Facilities Manager programme.

Please e-mail your enquiry and motivation to info@afroteqacademy.co.za for consideration.

What is included in the course fee?

All of the Afroteq Academy programmes include the following:

Facilitated In-Person Training

  • Training material, in-class exercises and stationery
  • Tea/Coffee on arrival and for the mid-morning and afternoon breaks, as well as a light lunch. Please note that there is a surcharge for Kosher and Halaal meals.
  • One month of access to the Afroteq Academy online training portal after the training
  • Online access to downloadable training material and class activities and view access to complimentary subject-matter videos and the presentation
  • Online access to group chats to share ideas, pose questions and interact with delegates and the facilitator

Blended-Online Training

  • Electronic training material, in-class exercises
  • Two-month access to the Afroteq Academy online training portal per programme during and after the training
  • Online access to downloadable training material and class activities and view access to complimentary subject-matter videos and the presentation
  • Online access to group chats to share ideas, pose questions and interact with delegates and the facilitator
Do I earn the course credits if I do not submit a POE?

Delegates are awarded the course credits if they submit a POE for assessment and moderation.  Once they have been found competent, they are eligible to earn the credits.  These delegates will receive a certificate of attendance, completion and competence.

Delegates who choose not to submit a POE for assessment and moderation will receive a certificate of attendance.

Cape Town

Unit 169, Block F,
Millennium Business Park,
19 Edison Way, Century City,
Cape Town

Johannesburg

Block F, First Floor,
Lincoln Wood Office Park,
Woodlands Drive,
Woodmead

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    E-mail: info@afroteqacademy.co.za

    Tel: 086 099 5396

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    Errol Gunn – Academy Technical Facilitator

    Errol Gunn Afroteq Academy Lead Facilitator Afroteq Advisory Technical Manager

    Errol has more than 27 years of experience managing various facilities’ technical aspects in several industries.  He has managed large technical maintenance projects in the medical and corporate sectors with great success.

    Errol has an N3 Electrical Technician qualification and has attended several industry-related training courses contributing to his vast knowledge base.

    Errol is our lead facilitator on the Facilities Maintenance: Handyman Training programme.  His practical approach to technical maintenance enables him to relate to issues and teach learners how to find innovative and practical solutions to solve maintenance issues and ensure customer satisfaction.

    Jamie Louw – Academy Senior Facilitator

    Jamie Louw

    Jamie has 16 years of experience and is our resident financial and contract management expert.  He is the Group Financial Director for the AFMS Group (Pty) Ltd and steers the financial and procurement strategies for the subsidiary companies operating in the facilities management and built environment sectors.

    Jamie is a qualified chartered account and holds a B.Com Honours Accounting degree.  He recently concluded his Executive Masters in Business Management degree and has also completed a PGDip in Management Practice.

    Jamie is our lead facilitator on the Procurement and Contract Management course and guest lectures on other programmes with a financial component in the curriculum.  He is a passionate and dedicated business professional, committed to value creation through service and functional excellence.  His business experience extends to soft, professional and financial, non-profit and non-governmental organisations, and manufacturing and service environments.

    Maja Macdougall – Academy Senior Facilitator

    Maja Macdougall Human Resources Director, AFMS Group (Pty) Ltd.

    Maja is an accredited HR Professional with the South African Board of Personnel Practitioners (SABPP) and is the Human Resources Director for the AFMS Group (Pty) Ltd.

    She has 20 years of practical experience in the facilities management and human resources industry. Being part of the Afroteq Academy management team and facilitating various training programmes, she has contributed to the course content and its ongoing relevance to industry standards.

    Maja is an accredited Facilities Management Professional with SAFMA and a Services SETA registered facilitator and moderator. She has served as both chairperson and treasurer of SAFMA’s Cape Town Chapter from 2004/5, 2009/10 and 2010 to 2016.

    Maja holds a National Diploma in Personnel Management and is certified as a moderator and facilitator with the Services SETA.  Maja is one of our lead facilitators on the Principles and Practices in Facilities Management.

    Sjaneen Pyper – Academy Senior Facilitator

    Sjaneen Pyper Afroteq Advisory Consultant

    Sjaneen has more than 15 years of experience in the facilities management and project management industry.  She has managed many high value, critical business projects.

    Sjaneen is an accredited Services SETA moderator and assessor and holds a Mechanical Engineering Diploma.

    She has been our lead facilitator on the FM Operations Project Management training programme since 2004. Sjaneen is passionate about project management and she draws on her extensive project management experience when facilitating the programme, sharing her insights, knowledge and skill freely with delegates.

    Lydia Hendricks – Academy Senior Facilitator

    Lydia Hendricks Business Development and Marketing Director, AFMS Group (Pty) Ltd

    Lydia is the Business Development and Marketing Director for the AFMS Group (Pty) Ltd.  She has more than 25 years of experience in managing and directing facilities management operations.  Lydia is an accredited Services SETA facilitator and a Professional Facilities Practitioner.

    Lydia shares her wealth of practical and management knowledge and skills in procurement, service level agreements, strategic service integration and management techniques with delegates.  She uses her extensive experience to demonstrate the various challenges and opportunities delegates can experience in an FM environment.

    Having rendered services within the petroleum industry for many years, Lydia’s exposure to international best practice has expanded her knowledge and depth in facilities management, implemented to excellent effect in all AFMS’ operations. Lydia is part of a team of experts that develop the Academy’s training programme material. As a result, her intellectual property is incorporated into the material and transferred to the delegate.

    Lydia has facilitated Afroteq Academy’s Principles and Practices in Facilities Management and the Facilities Management Procurement Practices training programmes since 2002.

    Desiree Lang – Academy Senior Facilitator

    Desiree Lang Afroteq Academy Lead Facilitator Head of the Afroteq Academy

    Desiree is a training consultant and has over 13 years’ experience in the skills development arena. Registered with the Services SETA, as both constituent assessor and moderator on NQF L5, Desiree is passionate about people development and positive performance management, with a proven track record across several business sectors and key clients.

    She has held senior management roles within the contact centre industry and has worked as an accredited facilitator and assessor on the Department of Trade and Industry Work Ready Skills programmes for over 400 learners, within an international operational environment.

    Her style of facilitation of the National Certificate: Generic Management Customer Management Qualification modules is practical, interactive and engaging, with the focus on the skills delegates will apply, back in the workplace. Delegates are encouraged and supported throughout their learning journey.

    Desiree has the following qualifications, which complements her extensive business experience:

    • Assessor & Moderator Certification NQF L5 Services SETA
    • Coaching & Facilitator Accreditation Services SETA
    • Marketing Management Certificate Damelin/ Institute of Marketing
    • Professional Sales Management Certificate Damelin/ Institute of Marketing

    Training Programme: National Certificate: Generic Management – Customer Management (elective)

    Andries Mars – Academy Senior Facilitator

    Andries Mars

    Andries is the Senior Health and Safety Manager of the AFMS Group (Pty) Ltd and is responsible for managing and driving health and safety compliance, across all the business sites nationally.

    He ensures adherence to structures and processes in place for staff and contractors, support site managers and the leadership, in ensuring injury and incident free operations at all sites.

    With over 32 years’ experience, incorporating OHS and various management principles, his extensive experience contributes to his effectiveness as Senior Health and Safety Manager, where he ensures that all contracts undertaken by the AFMS Group and sites adhere, to the OHS Act and various industry related legislations.

    Andries style of facilitation, ensures that delegates take away the importance of this serious legal business aspect.

    Andries has the following key qualifications, which complement his extensive business experience:

    • Management and Director Development Programme
    • Disaster Risk Management Training for Managers
    • Facilitators and Moderators Course
    • Practical Project Management
    • Risk Management
    • Advanced Health and Safety Management

    Training Programme: Health Environment and Safety in Facilities Management

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